» Announcements

Mini Poll for TableTopic Breakfasts

Trisha Bright — Fri, 11 Mar 2011 18:31:44 +0000

We’re excited about the new TableTopic networking breakfasts taking place at TSW on May 3rd and 4th from 7:30 – 8:30 a.m. We want to make sure the discussions are focused on the topics that are most important to you. Please take a couple of minutes to give us your input via a quick online poll. Thank you!

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.

New TSW Day Passes

Trisha Bright — Wed, 09 Mar 2011 00:24:20 +0000

We’ve just added three new day pass options for the TSW Spring conference. If you can’t get away for three full days to attend the entire event, consider one of these great full-day alternatives. All the details can be found on the TSW Day Pass web page.

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.

Get A Workout at TSW

Trisha Bright — Tue, 22 Feb 2011 21:17:15 +0000

Improve the health of your services business by attending a TSW Workout! We’re not talking about a new fad diet, the latest exercise gadget or some new weight lifting routine. We’re talking about TSW Workouts – interactive conference sessions where participants engage in open dialog about shared business challenges. Each 75-minute Workout is facilitated by an experienced services practitioner and a TSIA staff member, both of whom understand the issues and have their own insights to share. Plus you’ll gain the perspectives of the other participants, including what techniques they’re using to address the same issues you’re facing. We have close to 20 Workout sessions on the TSW Spring agenda on Tuesday, May 3rd starting at 2:00 p.m. and running through the end of the day.

Come armed with your toughest challenges, then get ready to sweat the details with your peers and walk away with new insights to your most difficult services business issues. With problems to be solved and new insights to be gained, you can’t afford to miss these valuable peer-to-peer collaboration sessions!

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.

Two Keynotes Added!

Trisha Bright — Mon, 14 Feb 2011 20:25:19 +0000

We’ve added two exciting keynotes to our TSW Silicon Valley agenda. First is Jose Duarte, the new head of SAP services. We’ve also added New York Times personal technology editor, David Pogue, who will share his thoughts on how services organizations can help customers address technology complexity.

View the agenda for details. And be sure to register before February 27th to save 20% on the conference fees.

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.

The Benefits of Bringing a Team

Trisha Bright — Mon, 24 Jan 2011 17:30:25 +0000

Over the years, I’ve observed that a number of companies regularly send teams of people to TSW conferences. It’s not uncommon to see groups of ten, twelve, or more individuals from the same organization attend the event, typically using a divide and conquer approach to cover all the relevant sessions on the agenda.

What’s even more interesting is that these groups take it a step further by extending their stay with a team follow-up meeting to compare notes, synthesize the new information they’ve collected, and assess their current plans and strategies against what they’ve learned. It’s a great way to integrate new ideas and act quickly on new information before it becomes lost or forgotten in the day-to-day shuffle.

Perhaps not surprisingly, it’s many of these same companies who are out in front and leading the way with new service strategies and offerings.

TSIA supports these organizations by offering a team discount (pay for 4 registrations and get a fifth one for free) and complimentary post-conference team meetings for groups of ten or more. If this sounds like something your company could benefit from, please contact Susie Hiner for more details. We’d love to help!

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.

Behind the Scenes of the TSW Agenda

Trisha Bright — Tue, 11 Jan 2011 22:33:10 +0000

In case you haven’t heard, the agenda for this year’s TSW Silicon Valley conference is now live!

Ever wonder what goes on behind the scenes of publishing the agenda? Six months prior to every TSW conference, we solicit speaker applications from TSIA members who collectively represent the leading edge of services. The difficult work of reviewing applications and selecting those that most closely align with current industry trends and challenges falls to the TSIA research team whose fingers are on the pulse of what’s happening in our industry.

Let me just say that it’s no easy task to sift through the many excellent submissions! If there’s a hot topic area where we haven’t received applications, we proactively reach out to TSIA members to engage speakers from the companies we know are doing great work that represents something innovative or a truly exceptional best practice. Then we add in sessions from TSIA research staff based on their most recent work, and voilà – an agenda is born!

We hope this year’s selections meet your needs.

We’d love to hear from you about which sessions on our new agenda have caught your eye. Please post your replies here.

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.

Why TSW? Hear From Our Members

Cindy McCombe — Wed, 05 Jan 2011 20:50:29 +0000

Our conferences are top-rated. Don’t just take it from us — hear from our members!

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.

What’s New at TSW Silicon Valley 2011?

Trisha Bright — Tue, 04 Jan 2011 19:42:40 +0000

A new year, and a new TSW conference experience! We’ve made some exciting enhancements to the TSW agenda, including an earlier start time on the opening day (May 2nd) that adds two full hours of content to day one. First on the docket starting at 1 p.m. is the Innovation Tour led by John Ragsdale (TSIA VP of technology research) who will give a guided tour of the most cutting-edge technology and services on the Expo floor. We’ve also added an extra hour of breakout time on day 1 for the TSIA Power Hour from 4-5 p.m., immediately following the keynotes. Power Hour sessions are your opportunity to hear the latest TSIA research on everything from best practices for getting product reps to sell services to hot-off-the-presses industry benchmark data.

On day 2, we’ve expanded the Workout sessions to 75 minutes and have doubled the number of Workouts on the agenda. Workouts are facilitated peer-to-peer discussions around shared business challenges and are not to be missed! And because TSW attendees have asked for more structured networking time, we’ve added birds-of-a-feather discussions at breakfast on Tuesday and Wednesday mornings (May 3rd & 4th).

These are just some of the new features of TSW 2011. Stay tuned for the agenda details coming out in mid-January. Be sure to register before January 16th when our 30% promo runs out!

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.

In case you missed it: the unveiling of TSIA!

Shawn Santos — Mon, 02 Nov 2009 21:14:21 +0000

Technology Services World, held October 19-21 in Las Vegas, brought with it major announcements for the services and support industry, proving to be the most powerful and vibrant TSW event to date. The most significant announcement was the merger of AFSMI, SSPA, and TPSA—the three leading professional associations of the services and support industry—to form a single, global association: TSIA, the Technology Services Industry Association.

TSIA brings together a rich heritage—spanning more than three decades—of serving the needs of professionals across the full spectrum of technology services disciplines. If ever there was a time that technology services professionals needed one place to go, one voice to speak for them, one source of reliable data, that time is now.

Check out the video of the unveiling:

No related posts.

Related posts brought to you by Yet Another Related Posts Plugin.