As we all know, the technology industry is shifting at record pace, and so is the culture. Support, education, features, value…everything in tech is being reinvented right before our eyes. And the line between consumer technology and corporate technology is blurring. Society and business expectations are viewed differently by the incoming generation. They multitask, they want instant gratification, and they expect two-way social interaction with organizations. David Pogue, New York Times tech columnist, made some realistic and plausible predictions about where it’s all going, what new technologies will be taken for granted, and what the new culture will look like his “IT Buyer of the Future” keynote. Pogue was not only insightful, but amusing—his discussion was very well received by attendees. If you missed it, the good news is, you’ll have a chance to see it. Look to TSIA.com in the next few weeks to view the video—it’s a must-see, pretty entertaining as well!